At Pinco Casino, player safety comes first. Gambling is meant to be enjoyable, but it should never feel like pressure, a financial plan, or something you can’t step away from. We’ve put practical responsible gambling tools in place so you can manage your play, set boundaries, and take a break when you need one.
Deposit Limits
You can set deposit limits to help keep your spending under control:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
These limits are there to help you avoid spending more than you planned. You can manage them through your account settings, and it’s a good idea to choose an amount that fits your entertainment budget, not your savings or essential expenses.
Time-Outs
If you feel like you need some space from gambling, you can use a temporary time-out:
- 24 hours
- 7 days
- 14 days
During the selected period, access to your account will be blocked, and you won’t receive marketing messages from us. It’s a simple way to pause, clear your head, and focus on other things without gambling-related distractions.
Self-Exclusion
If a short break isn’t enough, or if you’d prefer to stop gambling for a longer period, self-exclusion is available:
- 1 month
- 3 months
- 6 months
- 12 months
Once self-exclusion is active, you won’t be able to access your account for the period you selected. After that time has passed, you may request to reactivate your account.
Account Closure
If gambling is starting to feel overwhelming, or if you’re struggling to stay in control, please contact us directly at support@canadapinco-casino.net to request permanent account closure. Our support team will assist you with the process and treat your request seriously and respectfully.
Recognising Problem Gambling
Warning signs may include:
- Spending more money or time gambling than originally planned
- Gambling to recover previous losses
- Borrowing money to fund gambling
- Hiding gambling behaviour from friends or family
- Feeling anxious, stressed, or irritable when not gambling
If any of these behaviours are happening often, it may be time to speak with someone. Honestly, asking for support early can make a real difference.
Support Resources
Confidential help is available through recognised Canadian support services:
- ConnexOntario: 1-866-531-2600 / https://www.connexontario.ca
- Gambling Support BC: 1-888-795-6111 / https://www.gamblingsupportbc.ca
- Responsible Gambling Council: https://www.responsiblegambling.org
These services can provide guidance, support, and information for people affected by gambling concerns, including players, family members, and friends.
Age Restriction
Our services are available only to persons aged 18 years and over. We use verification measures to help prevent underage registration and gambling. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.
Gambling should always be treated as entertainment, not a way to make money. If it stops feeling fun, please take a break and reach out for help.